Shipping policy

We thank you for your order and know you are super excited to receive your purchase. We work as quickly as possible to ensure we package and send your parcel as quickly as possible.

  • **PLEASE NOTE: WE CANNOT SHIP TO PO BOXES
New Zealand Customers
  • FREE – Orders over $150 tracked shipping CourierPost Overnight (may excludes sales such as Black Friday & public holidays as we are closed)
  • $12 – CourierPost Tracked shipping
  • $15 – Rural Delivery CourierPost Tracked shipping
Australian Customers
  • $30 – Economy Non-Tracked up to 2kgs

Reestyle (formerly Street 2 Surf Clothing) will ship your order once payment has cleared within 24 hours, and we will let you know via email when your parcel is on its way. 

We use an overnight courier but do not have control once it leaves our store so please allow 3 to 5 working days.


Pre-Orders will be dispatched within 24 hours of stock arriving into store.

If an item is out of stock or unavailable the Reestyle team will contact you within the first 24 hours after purchase has been made. We apologise in advance but stock levels are tricky to keep an eye on when our physical store shares the stock inventory.

We will do our very best to get the out-of-stock item to you as soon as possible if this is the case or refund you your purchase.

  • NOTE: We will ensure that all parcels require a signature on delivery, so that we can track n trace. However, once the website order of purchased goods has been accepted by CourierPost, Reestyle are not liable for any unreceived goods either not signed or collected by the purchaser. It is the responsibility of the purchaser to make a claim with the company on lost or stolen goods once the goods leave our store. Reestyle will try and assist wherever possible to try and help locate the missing goods, but not liable for replacement of the goods if lost or stolen in the delivery process.

 

Faulty or Damaged Goods

In the unusual event your item is damaged or if you suspect your parcel may be damaged in transit, we recommend that you write STI (subject to inspection) beside your signature and then contact us immediately so that we can contact our courier company.